‘I feel it’s a friend’: quarter of teenagers turn to AI chatbots for mental health support
NeutralArtificial Intelligence
- A recent study revealed that 40% of teenagers aged 13 to 17 in England and Wales are turning to AI chatbots like ChatGPT for mental health support, particularly in the wake of traumatic events. One teenager, Shan, sought help from ChatGPT after experiencing the violent deaths of friends, finding the AI less intimidating than traditional services. This trend highlights a growing reliance on technology for emotional support among youth facing long waiting times for mental health services.
- The increasing use of AI chatbots for mental health support raises significant concerns regarding their effectiveness and safety. OpenAI, the company behind ChatGPT, has faced scrutiny over allegations that its technology may not adequately address mental health needs, especially after incidents involving tragic outcomes linked to its use. The company asserts that its chatbot encourages users to seek professional help, but the ongoing debate about AI's role in mental health care continues to evolve.
- This development reflects broader societal issues regarding mental health resources, particularly for young people. As traditional mental health services struggle with long waiting lists, the appeal of AI chatbots as accessible alternatives grows. However, studies indicate that these chatbots often fail to recognize mental health conditions, raising questions about their reliability. The juxtaposition of AI's potential benefits against its limitations underscores the need for careful consideration of technology's role in sensitive areas like mental health.
— via World Pulse Now AI Editorial System
