UK consumers warned over AI chatbots giving inaccurate financial advice

The Guardian — Artificial IntelligenceTuesday, November 18, 2025 at 6:00:26 AM
UK consumers warned over AI chatbots giving inaccurate financial advice
  • A study conducted by Which? has highlighted the inaccuracies in financial advice provided by AI chatbots like ChatGPT and Copilot, revealing misleading information on investments, tax, and insurance. The findings indicate that these tools may lead consumers to make poor financial decisions based on incorrect guidance.
  • This development raises concerns about the reliability of AI chatbots in financial contexts, emphasizing the need for consumers to verify information from trusted sources. The implications for companies like Meta and Microsoft are significant, as they must address these inaccuracies to maintain user trust and ensure compliance with financial regulations.
— via World Pulse Now AI Editorial System

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