Ex-Spotify Employee Exposes Wrapped Decay: 2,400 Human Storytellers Replaced With Cold AI Logic

International Business TimesThursday, December 4, 2025 at 9:56:01 PM
  • A former Spotify employee has revealed that the company laid off 2,400 human storytellers, replacing them with artificial intelligence, which has led to a decline in the quality of its Wrapped feature. The employee also disclosed that the CEO is pursuing the use of military drones, raising concerns about user privacy.
  • This development highlights a significant shift in Spotify's operational strategy, prioritizing automation over human creativity, which may alienate users and impact the company's reputation. The revelations about military drones further exacerbate privacy concerns, potentially affecting user trust and engagement.
— via World Pulse Now AI Editorial System

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