Importance-aware Topic Modeling for Discovering Public Transit Risk from Noisy Social Media
NeutralArtificial Intelligence
- Urban transit agencies are increasingly utilizing social media to identify emerging service risks such as crowding, delays, and safety incidents. A new framework has been developed that employs an influence-weighted keyword co-occurrence graph and Poisson Deconvolution Factorization to analyze social media posts, allowing for the extraction of interpretable topics and their importance scores.
- This development is significant as it enhances the ability of transit agencies to monitor and respond to public concerns in real-time, potentially improving service reliability and passenger safety by addressing issues before they escalate.
- The integration of advanced topic modeling techniques in analyzing social media reflects a broader trend in leveraging digital platforms for real-time insights across various sectors, including political discourse and mental health, highlighting the growing importance of understanding public sentiment through social media analytics.
— via World Pulse Now AI Editorial System
