The Rise of Chatbots and Conversational AI in Customer Service Development
PositiveArtificial Intelligence
The Rise of Chatbots and Conversational AI in Customer Service Development
The rise of chatbots and conversational AI is transforming customer service, moving away from traditional methods like phone calls and emails. These technologies are not just answering simple questions; they are also adept at managing complex customer issues, making them essential for modern businesses. This shift is significant as it enhances customer interactions and streamlines service processes, ultimately leading to improved customer satisfaction and operational efficiency.
— via World Pulse Now AI Editorial System
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