Shifting Work Patterns with Generative AI

arXiv — cs.LGMonday, November 17, 2025 at 5:00:00 AM
A recent field experiment involving 66 firms and 7,137 knowledge workers demonstrated the impact of a generative AI tool on work patterns. The study found that workers who used the AI tool, integrated into their existing applications for email, meetings, and writing, saved an average of two hours per week on email tasks. Additionally, these workers reduced their time spent working outside regular hours. However, the experiment did not reveal any significant changes in the quantity or composition of tasks performed by the workers.
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