Genesys Expands Global Reach and Compliance to Advance Trusted Agentic AI
PositiveArtificial Intelligence
- Genesys has announced significant advancements to its Genesys Cloud platform, enhancing its global reach and compliance capabilities to foster responsible agentic AI innovation. These updates are designed to help organizations build customer trust, improve operational efficiency, and navigate a complex regulatory landscape.
- This development is crucial for Genesys as it positions the company as a leader in the AI-powered experience orchestration sector, enabling clients to leverage advanced technologies while ensuring adherence to compliance standards and fostering user trust.
- The expansion of Genesys aligns with a broader trend in the tech industry, where organizations are increasingly prioritizing AI adoption and compliance measures. As companies like 2X Solutions and Kyndryl also enhance their compliance frameworks, the emphasis on responsible AI practices is becoming a key focus for businesses navigating the evolving technological landscape.
— via World Pulse Now AI Editorial System
