Netflix quietly removes popular feature, frustrating subscribers

TheStreetTuesday, December 2, 2025 at 5:33:50 PM
Netflix quietly removes popular feature, frustrating subscribers
  • In 2025, Netflix faced backlash from subscribers after the removal of a popular feature, coinciding with a price increase following the addition of 18.9 million new subscribers in the last quarter of 2024. This decision has left many users frustrated as they grapple with rising costs and diminishing service options.
  • The removal of this feature is significant for Netflix as it reflects the company's ongoing struggle to balance subscriber growth with user satisfaction. The price hike, coupled with feature removals, may jeopardize the loyalty of its expanding user base.
  • This situation highlights a broader trend in the streaming industry, where companies are increasingly pressured to enhance profitability while managing customer expectations. Similar frustrations have been observed in other sectors, such as internet service providers, indicating a potential shift in consumer sentiment towards service value amidst rising costs.
— via World Pulse Now AI Editorial System

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