Super-complaint launched against 'broken' insurance industry
NegativeFinancial Markets

A consumer group has launched a super-complaint against the insurance industry, claiming that the process of making a claim can be more distressing than the original incident itself. This highlights significant issues within the industry, as many individuals find themselves overwhelmed and frustrated when seeking compensation. Addressing these concerns is crucial for improving consumer trust and ensuring that people receive the support they need during difficult times.
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