‘I was scared’: parents reveal stress of HMRC’s child benefit errors
NegativeFinancial Markets

Parents affected by HMRC's child benefit errors have shared their distressing experiences, including demands for repayment of thousands of pounds and incorrect claims regarding emigration. Many reported feeling overwhelmed by the emotional toll of these mistakes, particularly in cases involving serious health issues. The complaints unit has been criticized for its lack of empathy towards those impacted by these errors, highlighting the significant stress faced by families caught in this anti-fraud debacle.
— via World Pulse Now AI Editorial System

