Citi’s Premium Card Rollout Was Marred by Errant Approvals
NegativeFinancial Markets

- Citi's recent rollout of its premium card was disrupted by unauthorized approvals after a special sign-up link, meant exclusively for branch customers, was inadvertently shared online. This led to the bank freezing accounts to address the situation.
- This incident highlights potential vulnerabilities in Citi's customer onboarding process and raises concerns about the effectiveness of its internal controls. The negative sentiment surrounding this rollout may impact customer trust and the bank's reputation in the competitive credit card market.
— via World Pulse Now AI Editorial System