Barclays sent me on wild goose chase trying to close sick mum’s account

A distressing situation has unfolded for a woman trying to close her sick mother's UK bank account with Barclays. After her mother, who moved from mainland Europe to the UK, was diagnosed with dementia, the family faced numerous challenges, including abusive living situations. Now, with her mother in a care home abroad, the process of shutting down the account has turned into a frustrating ordeal. This highlights the difficulties families face when managing the affairs of loved ones with dementia, especially across borders.