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Gaucho chain to slash waiters’ share of service charge and boost head office pay

The Guardian•Friday, October 17, 2025 at 1:01:53 PM
NegativeFinancial Markets
Gaucho chain to slash waiters’ share of service charge and boost head office pay
The Gaucho restaurant group is making controversial changes by reducing the share of service charges for waiters to as low as 17%, while reallocating some of those funds to increase pay for head office staff. This decision, effective from October 1, has sparked concerns among existing waiters who currently receive a higher percentage of the service charge. This move raises questions about fair compensation in the restaurant industry and the impact on employee morale, highlighting the ongoing debate over tipping practices and wage distribution.
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