Ofcom criticises O2 for going ‘against the spirit’ of new pricing rules

The GuardianThursday, October 30, 2025 at 6:45:28 PM
Ofcom criticises O2 for going ‘against the spirit’ of new pricing rules
Ofcom has expressed disappointment with O2 for increasing prices for up to 15 million mobile phone customers beyond what they were initially informed. This move is seen as contrary to the spirit of new pricing regulations, raising concerns about transparency and fairness in the telecom industry. Such actions can erode customer trust and highlight the need for stricter oversight in pricing practices.
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