‘We’ll never be able to rebuild’: despair of ex-Vodafone franchisees and pressures on their mental health

The GuardianMonday, December 8, 2025 at 10:00:38 AM
‘We’ll never be able to rebuild’: despair of ex-Vodafone franchisees and pressures on their mental health
  • The despair of former Vodafone franchisees has been highlighted following the tragic drowning of Adrian Howe in August 2018, a long-time employee whose family found comfort in the support from Vodafone. The article raises concerns about the treatment of small business owners by the telecom giant, particularly after significant cuts to their commissions.
  • This situation underscores the mental health pressures faced by ex-franchisees and raises questions about Vodafone's corporate responsibility towards its partners, potentially impacting its reputation and relationships with small business owners in the future.
— via World Pulse Now AI Editorial System

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New laws may be considered after ‘harrowing stories’ from ex-Vodafone franchisees
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The UK government is considering new laws to address the power imbalance in franchise agreements following alarming reports from former Vodafone franchisees, including claims of mental health crises and tragic incidents among small business owners. These concerns were highlighted in a recent Guardian article detailing the struggles faced by those operating Vodafone retail outlets.

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