Can Macy’s win back America? How CEO Tony Spring is moving past denial and embracing change

FortuneSaturday, October 18, 2025 at 12:49:19 PM
Can Macy’s win back America? How CEO Tony Spring is moving past denial and embracing change
Macy's is making a bold move to reclaim its place in the retail landscape under CEO Tony Spring's leadership. By focusing on fewer but better stores and initiating a cultural reset, the company aims to adapt to changing consumer preferences and market dynamics. This strategy is crucial as it not only seeks to revitalize the brand but also reflects a broader trend in retail towards quality over quantity, making it a significant development for both the company and its customers.
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