'My phone has broken - Back Market is fobbing me off. What are my rights?'

• A consumer has reported difficulties with Back Market after their phone broke, raising concerns during Consumer Rights Week about retailer accountability. The article underscores the need for consumers to be aware of their rights when facing disputes with companies.
• This situation is significant for Back Market as it reflects on their customer service and reputation, especially during a week dedicated to consumer rights, potentially impacting future sales and customer trust.
• While no related articles were provided, the theme of consumer disputes is prevalent, suggesting a broader issue within the retail sector regarding customer service and satisfaction.

— via World Pulse Now AI Editorial System