Verizon outage: Voice and data services down for many customers

EngadgetThursday, January 15, 2026 at 12:26:53 AM
NegativeTechnology
Verizon outage: Voice and data services down for many customers
  • Verizon has experienced a significant outage affecting voice and data services for many customers, disrupting connectivity and communication across its network. The incident highlights ongoing challenges the company faces in maintaining reliable service.
  • This outage comes at a critical time for Verizon, which has recently announced plans to lay off 13,000 employees as part of a restructuring effort aimed at addressing financial pressures and operational inefficiencies. The dual challenges of service reliability and workforce reduction may impact customer trust and company reputation.
  • The situation reflects broader issues within the telecommunications sector, where companies are grappling with the need to balance cost-cutting measures with the demand for high-quality service. As Verizon navigates these challenges, it underscores the ongoing debate about the sustainability of business models in an increasingly competitive and technology-driven environment.
— via World Pulse Now AI Editorial System

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