Microsoft reveals Agent 365 - the new and (hopefully) easy way to get a handle on all these new AI agents at work

Rising demand for copper, driven by electrification, data centers, and renewable energy, is creating supply challenges that recycling efforts cannot meet. This situation raises concerns about potential disruptions in the tech supply chain.

Many companies have admitted that their goals for implementing agentic AI are not yielding the expected results, primarily due to a pervasive lack of trust in these systems. This admission highlights the challenges organizations face in fully integrating AI agents into their operations.

Verizon is currently experiencing a significant outage, with many users reporting a lack of service and seeing an 'SOS' icon instead of the usual signal bars. This disruption began around midday on January 14, 2026, and has affected both voice and data services across the network. TechRadar has reached out to Verizon for further information regarding the incident.

Microsoft has successfully shut down a scam website that facilitated the theft of millions by fraudsters leveraging pirated software. This action underscores the company's commitment to combating cybercrime and protecting its users from malicious activities.

A new report highlights that a 'poor productivity climate' in offices, characterized by loud noise and poor air quality, is significantly reducing worker efficiency, with many employees expressing concerns about returning to the office.

Gemini has launched its most significant upgrade yet, introducing the 'Personal Intelligence' feature that utilizes user data from Gmail, Photos, Search, and YouTube history, positioning it as a potential rival to Apple's Siri. This enhancement aims to provide a more personalized AI assistant experience.

The integration of artificial intelligence (AI) into business operations has proven to be a challenge for many organizations, with a significant gap between purchasing AI technologies and realizing their potential business value. Despite the ease of acquiring AI solutions, the complexity of implementation often leads to failure in achieving desired outcomes.

Microsoft has announced a commitment to pay higher electricity rates to alleviate concerns that its data centers are contributing to rising electricity costs in local communities. Brad Smith, the company's president, emphasized the importance of not negatively impacting other electricity consumers. This pledge has garnered positive reactions, including praise from former President Trump.