Amazon agrees to make canceling Prime easy, will refund customers $1.5B
PositiveTechnology

Amazon has reached a settlement with the FTC to simplify the cancellation process for its Prime membership, eliminating the confusing 'No, I don’t want free shipping' button. This change is significant as it not only enhances customer experience but also involves a substantial $1.5 billion refund to affected customers, reflecting Amazon's commitment to consumer rights and transparency.
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