OpenAI's own support bot has no idea how ChatGPT works

ZDNetFriday, October 17, 2025 at 4:52:28 PM
NegativeTechnology
OpenAI's customer support bot has come under scrutiny after it failed to accurately answer a basic question about how ChatGPT functions. This incident highlights potential issues in the reliability of AI-driven support systems, raising concerns about their effectiveness in assisting users. As AI technology continues to evolve, ensuring that support bots provide accurate information is crucial for maintaining user trust and satisfaction.
— Curated by the World Pulse Now AI Editorial System

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