Sonos made a lot of people mad in 2023 with a glitchy app update, so this headphone refresh feels like a step toward damage control. For fans of the brand, it’s a sign they’re trying to course-correct—but skeptics might still be waiting for more proof. Either way, it’s a reminder that even premium tech brands can’t afford to ignore user experience.

Sonos Inc. released a major software update for its Ace wireless headphones on Tuesday, as it works to rebuild its reputation following a disastrous app overhaul last year.

Sonos is trying to bounce back from last year’s messy app redesign by rolling out a big software upgrade for its Ace headphones. The update suggests the company is listening to feedback and trying to win back trust—though whether it’s enough to fix past mistakes remains to be seen.

Sonos Upgrades Ace Headphones as Part of Software Turnaround

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