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After $380M hack, Clorox sues its “service desk” vendor for simply giving out passwords

Ars TechnicaWednesday, July 23, 2025 at 7:46:30 PM
NegativeTechnologycybersecurity
After $380M hack, Clorox sues its “service desk” vendor for simply giving out passwords
Clorox is taking legal action against one of its IT vendors after a $380 million cyberattack last year—and the company claims the breach happened because the vendor’s help desk was handing out employee passwords like candy. According to Clorox, this basic security lapse made the hack shockingly easy to pull off.
Editor’s Note: This isn’t just another corporate hack story—it’s a glaring example of how sloppy security practices (even by third-party vendors) can leave companies wide open to attacks. If a giant like Clorox can get burned this badly by something as simple as poor password handling, it’s a wake-up call for any business relying on outside IT support. Expect more lawsuits like this as companies scramble to shift blame—and costs—onto vendors.
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