A new report reveals that FEMA failed to respond to thousands of distress calls from flood survivors, leaving many without critical aid during emergencies. The agency's overwhelmed systems and staffing shortages reportedly contributed to the breakdown, raising serious concerns about disaster response preparedness.

Editor’s Note: When disaster strikes, people rely on agencies like FEMA to be a lifeline—but if calls for help go unanswered, it’s more than a bureaucratic failure; it’s a human one. This story matters because it exposes gaps in a system meant to protect the most vulnerable, and it’s a wake-up call for better infrastructure before the next crisis hits.