Optus Faces Backlash Over Emergency Call Outage, Promises Cooperation in Investigations

Australia's telecommunications provider Optus is under fire after a significant outage disrupted emergency call services, attributed to a departure from established processes. The company has vowed to cooperate with ongoing investigations, as the incident raises serious concerns about public safety and the reliability of emergency services. This situation underscores the urgent need for robust infrastructure and adherence to protocols to ensure timely access to help during crises.