Emergency workers in Devon face the difficult task of informing parents that their child has died in car crashes, a responsibility that carries a significant emotional toll. In a quiet cardiac treatment room, these workers reflect on the heartbreaking reality of their job, emphasizing how they remember every face of the families they have had to deliver such tragic news to. The emotional impact on these emergency workers is profound, as they continually confront the grief and loss experienced by the families affected. Their role requires not only professional skill but also emotional resilience, as each notification leaves a lasting impression. This aspect of their work highlights the human cost behind emergency response efforts and the personal challenges faced by those in these critical roles. The reflections shared by the workers underscore the ongoing emotional burden that accompanies their essential duties.