Super-complaint launched against all insurance companies over customers' rejected claims

BBC NewsTuesday, September 23, 2025 at 11:35:31 AM
Super-complaint launched against all insurance companies over customers' rejected claims
A consumer group has launched a super-complaint against all insurance companies, highlighting the distress customers face when their claims are rejected. This issue is significant as it underscores the challenges many individuals encounter during the claims process, often finding it more stressful than the original incidents that led to their claims. The complaint aims to bring attention to these practices and push for reforms that protect consumers.
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