NDIS plans will be computer-generated with human involvement dramatically cut under sweeping overhaul

The GuardianTuesday, December 2, 2025 at 2:00:37 PM
NDIS plans will be computer-generated with human involvement dramatically cut under sweeping overhaul
  • The National Disability Insurance Scheme (NDIS) in Australia is set to undergo a significant overhaul, with funding and support plans for participants to be generated by a computer program, drastically reducing human involvement in the decision-making process. This change was communicated to staff during a recent internal briefing and is expected to be implemented next year.
  • This development raises concerns about the quality and personalization of support for NDIS participants, as the reduction of human discretion may lead to a one-size-fits-all approach that does not adequately address individual needs and circumstances.
  • The shift towards automation in the NDIS reflects a broader trend in various sectors, where reliance on technology is increasing, potentially displacing human roles. This trend has sparked discussions about the implications for employment and service quality, particularly in contexts where human judgment is critical, such as disability services.
— via World Pulse Now AI Editorial System

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