Claimants forced to pay back thousands of pounds tell of ‘horrendous’ court ordeals and of desire for official apology<ul><li><a href="https://www.theguardian.com/society/2025/nov/25/dwp-to-reassess-hundreds-of-thousands-of-cases-in-carers-allowance-scandal">DWP to reassess hundreds of thousands of cases in carer’s allowance scandal</a></li><li><a href="https://www.theguardian.com/society/2025/nov/25/the-carers-allowance-scandal-a-timeline">The carer’s allowance scandal – a timeline</a></li></ul>Vivienne Groom had never been inside the dock of a criminal court when she stood, sobbing and shaking, before a judge last year.She was <a href="https://www.theguardian.com/society/2024/apr/07/dwp-carer-allowance-benefit-payment-case">accused by the government</a> of unlawfully claiming nearly £17,000 in carer’s allowance while she juggled a minimum wage supermarket job with being the sole carer for her dying mother. <a href="https://www.theguardian.com/uk-news/2025/nov/25/its-like-the-post-office-scandal-victims-of-carers-allowance-crisis-speak-out">Continue reading...</a>

شارك ضحايا أزمة بدل الرعاية، بما في ذلك فيفيان غرووم، تجاربهم المؤلمة من اتهامات بالاستيلاء غير القانوني على المساعدات، مما أدى إلى معاناة مالية وعاطفية كبيرة. واجهت غرووم محاكمة بتهمة المطالبة بما يقرب من 17,000 جنيه إسترليني بينما كانت تعتني بوالدتها المحتضرة، مما يبرز التأثير الشديد لإجراءات الحكومة على حياة الأفراد.

Las víctimas de la crisis de la asignación de cuidadores, incluida Vivienne Groom, han compartido sus angustiosas experiencias de ser acusadas de reclamar ilegalmente beneficios, lo que ha llevado a un sufrimiento financiero y emocional significativo. Groom enfrentó un juicio por supuestamente haber reclamado casi 17,000 £ mientras cuidaba de su madre moribunda, destacando el grave impacto de las acciones del gobierno en la vida de las personas.

Des victimes de la crise des allocations de soins, dont Vivienne Groom, ont partagé leurs expériences traumatisantes d'accusations de réclamations illégales de prestations, entraînant des souffrances financières et émotionnelles importantes. Groom a été confrontée à un procès pour avoir prétendument réclamé près de 17 000 £ tout en s'occupant de sa mère mourante, mettant en lumière l'impact sévère des actions du gouvernement sur la vie des individus.

Victims of the carer’s allowance crisis, including Vivienne Groom, have shared their harrowing experiences of being accused of unlawfully claiming benefits, leading to significant financial and emotional distress. Groom faced a court trial for allegedly claiming nearly £17,000 while caring for her dying mother, highlighting the severe impact of the government's actions on individuals' lives.

‘It’s like the Post Office scandal’: victims of carer’s allowance crisis speak out

Damning official review finds many unpaid carers left with huge debt because of government failure<ul><li><a href="https://www.theguardian.com/uk-news/2025/nov/25/its-like-the-post-office-scandal-victims-of-carers-allowance-crisis-speak-out">‘It’s like the Post Office scandal’: victims of carer’s allowance crisis speak out</a></li><li><a href="https://www.theguardian.com/society/2025/nov/25/the-carers-allowance-scandal-a-timeline">The carer’s allowance scandal – a timeline</a></li></ul>Hundreds of thousands of vulnerable unpaid carers will have their cases reassessed after a damning official review concluded they had been left with huge debts because of government failure and maladministration.The review, due to be published on Tuesday, was triggered after a year-long <a href="https://viewer.gutools.co.uk/news/ng-interactive/2025/may/24/something-has-gone-very-wrong-how-the-carers-scandal-was-exposed">Guardian investigation</a> revealed how carers had been hit with draconian penalties of as much as £20,000 relating to carer’s allowance. Some were plunged into hardship, others were jailed. <a href="https://www.theguardian.com/society/2025/nov/25/dwp-to-reassess-hundreds-of-thousands-of-cases-in-carers-allowance-scandal">Continue reading...</a>

أظهرت مراجعة رسمية حديثة أن مئات الآلاف من مقدمي الرعاية غير المدفوعين في المملكة المتحدة يواجهون ديونًا كبيرة بسبب فشل الحكومة وسوء الإدارة المتعلقة بإعانة مقدمي الرعاية. من المقرر أن يعيد قسم العمل والمعاشات (DWP) تقييم هذه الحالات بعد النتائج التي توصلت إليها المراجعة، والتي تم تحفيزها من خلال تحقيق استمر لمدة عام أجرته صحيفة The Guardian.

Una reciente revisión oficial ha revelado que cientos de miles de cuidadores no remunerados en el Reino Unido enfrentan deudas significativas debido a fallos del gobierno y mala administración en relación con la asignación de cuidadores. El Departamento de Trabajo y Pensiones (DWP) está preparado para reevaluar estos casos tras los hallazgos de la revisión, que fue impulsada por una investigación de un año realizada por The Guardian.

Un récent examen officiel a révélé que des centaines de milliers de soignants non rémunérés au Royaume-Uni sont confrontés à des dettes importantes en raison des échecs du gouvernement et de la mauvaise administration concernant l'allocation de soins. Le Département du travail et des pensions (DWP) s'apprête à réévaluer ces cas suite aux conclusions de l'examen, qui a été déclenché par une enquête d'un an menée par The Guardian.

A recent official review has revealed that hundreds of thousands of unpaid carers in the UK are facing significant debts due to government failures and maladministration regarding carer’s allowance. The Department for Work and Pensions (DWP) is set to reassess these cases following the findings of the review, which was prompted by a year-long investigation by The Guardian.

DWP to reassess hundreds of thousands of cases in carer’s allowance scandal

Ten years of bureaucratic failure, whistleblowing, political neglect and groundhog day-style policy inertia<ul><li><a href="https://www.theguardian.com/society/2025/nov/25/dwp-to-reassess-hundreds-of-thousands-of-cases-in-carers-allowance-scandal">DWP to reassess hundreds of thousands of cases in carer’s allowance scandal</a></li><li><a href="https://www.theguardian.com/uk-news/2025/nov/25/its-like-the-post-office-scandal-victims-of-carers-allowance-crisis-speak-out">‘It’s like the Post Office scandal’: victims of carer’s allowance crisis speak out</a></li></ul>Ministers have announced a major review of the penalties imposed on hundreds of thousands of unpaid carers after a damning independent investigation of the carer’s allowance scandal.The inquiry by Liz Sayce was launched after the Guardian revealed how a catalogue of failures at the Department for Work and Pensions (DWP) had left scores of vulnerable families with huge debts and hundreds with criminal convictions for fraud. <a href="https://www.theguardian.com/society/2025/nov/25/the-carers-allowance-scandal-a-timeline">Continue reading...</a>

أعلن الوزراء عن مراجعة كبيرة للعقوبات المفروضة على مقدمي الرعاية غير المدفوعين، بعد تحقيق مستقل في فضيحة بدل الرعاية. تم إطلاق التحقيق بقيادة ليز سايس بعد أن كشفت التقارير عن فشل كبير في وزارة العمل والمعاشات (DWP)، مما أدى إلى ديون كبيرة للعائلات الضعيفة وتهم جنائية ضد بعض الأفراد.

Los ministros han anunciado una revisión importante de las sanciones impuestas a los cuidadores no remunerados, tras una investigación independiente sobre el escándalo de la asignación de cuidadores. La investigación, dirigida por Liz Sayce, se inició después de que informes revelaran fallos significativos en el Departamento de Trabajo y Pensiones (DWP), lo que resultó en deudas sustanciales para familias vulnerables y cargos criminales para algunos individuos.

Les ministres ont annoncé un examen majeur des pénalités imposées aux aidants non rémunérés, suite à une enquête indépendante sur le scandale de l'allocation des aidants. L'enquête, dirigée par Liz Sayce, a été lancée après que des rapports ont révélé d'importants échecs au sein du ministère du Travail et des Pensions (DWP), entraînant des dettes considérables pour des familles vulnérables et des accusations criminelles pour certains individus.

A major review has been announced by ministers regarding penalties imposed on unpaid carers, following an independent investigation into the carer’s allowance scandal. The inquiry, led by Liz Sayce, was initiated after reports revealed significant failures at the Department for Work and Pensions (DWP), resulting in substantial debts for vulnerable families and criminal charges for some individuals.

‘It’s like the Post Office scandal’: victims of carer’s allowance crisis speak out

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