Torquay hoteliers on 50 years of Fawlty Towers, and why Basil wouldn’t survive in world of online reviews

The GuardianFriday, September 19, 2025 at 5:00:35 AM
Torquay hoteliers on 50 years of Fawlty Towers, and why Basil wouldn’t survive in world of online reviews
As Fawlty Towers marks its 50th anniversary, hoteliers in Torquay reflect on the show's legacy and its impact on the hospitality industry. While some B&Bs embrace their connection to the iconic sitcom, others are cautious, noting that the character Basil Fawlty's rude demeanor wouldn't fare well in today's world of online reviews. This discussion highlights the evolving expectations of guests and the balance between humor and service in the hospitality sector.
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