UK woman who booked Oslo flight but did not fly loses child benefit ‘because she emigrated’

The GuardianThursday, October 30, 2025 at 7:00:57 AM
UK woman who booked Oslo flight but did not fly loses child benefit ‘because she emigrated’
Lisa Morris-Almond, a UK woman, has faced a troubling situation after her child benefit was stopped by HMRC, which mistakenly believed she had emigrated due to a flight she booked to Oslo but never took. This incident highlights the challenges many face with bureaucratic systems that can lead to significant financial impacts, especially for families relying on such benefits. It raises questions about the accuracy of government records and the need for better communication to prevent similar issues for others.
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