Airbnb guest says images were altered in false £12,000 damage claim
The GuardianSaturday, August 2, 2025 at 7:08:51 AM
A London academic accused an Airbnb host of falsely claiming she caused £12,000 in damages using digitally altered photos. After disputing the allegations, she received an apology and a refund of nearly £4,300. Airbnb is now reviewing how the case was handled.
Editor’s Note: This story highlights the risks of renting through platforms like Airbnb, where disputes over damages can turn into messy battles. It’s a reminder for both guests and hosts to document property conditions carefully—and for companies to ensure fair resolution processes. Trust in short-term rentals takes a hit when accusations like these arise.
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