Optus boss ‘has a lot of work to do’, Anika Wells says after meeting telco and Singtel in wake of triple-zero outages

The GuardianTuesday, September 30, 2025 at 5:53:03 AM
Optus boss ‘has a lot of work to do’, Anika Wells says after meeting telco and Singtel in wake of triple-zero outages
After a troubling series of triple-zero outages, Minister Anika Wells has met with Optus and its parent company Singtel, emphasizing that the Optus CEO has significant work ahead to regain public trust in emergency services. This situation is critical as it directly impacts the safety and confidence of Australians relying on emergency calls, prompting calls for an external review to ensure accountability and improvements in service reliability.
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