Australia news live: Optus fined $800k over phone scam; NSW targets ‘dehumanising’ work systems such as Amazon’s

The GuardianTuesday, November 18, 2025 at 8:42:24 PM
Australia news live: Optus fined $800k over phone scam; NSW targets ‘dehumanising’ work systems such as Amazon’s
  • Optus has been fined $800,000 due to a security breach that allowed scammers to exploit weaknesses in the ID verification process at Coles Mobile, a subsidiary of the telecommunications company. This incident raises concerns about the adequacy of security measures in place to protect consumers from fraud.
  • The fine reflects the regulatory pressure on telecommunications companies to enhance their security protocols and protect customer data. Such incidents can damage consumer trust and lead to increased scrutiny from regulators and the public.
  • This situation is part of a broader discussion on the responsibilities of companies in safeguarding personal information, especially in light of recent events involving public safety and immigration policies in Australia, which have also drawn significant public attention and debate.
— via World Pulse Now AI Editorial System

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