Evri sorry after 80 customers complain to BBC

BBC NewsSunday, December 14, 2025 at 7:02:15 AM
Evri sorry after 80 customers complain to BBC
  • Evri has issued an apology after receiving over 80 complaints from customers regarding delays and parcels that were marked as delivered but never arrived. This situation has caused significant frustration among users, particularly in Northern Ireland, where the issues have been more pronounced.
  • The company's acknowledgment of these delivery problems is crucial as it seeks to restore customer trust and improve its service reputation. Evri's commitment to addressing these complaints is essential for maintaining its customer base and preventing further dissatisfaction.
  • This incident reflects a broader trend in the logistics and retail sectors, where delivery delays and service failures have become increasingly common. Such issues not only affect customer satisfaction but also highlight the operational challenges faced by delivery companies in meeting consumer expectations.
— via World Pulse Now AI Editorial System

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