Microsoft to refund millions of customers over 365 subscription price increase for Copilot AI add-on
PositiveWorld Affairs

Microsoft to refund millions of customers over 365 subscription price increase for Copilot AI add-on
Microsoft is set to refund nearly 3 million Australians who were affected by the price increase for the Copilot AI add-on to their 365 subscriptions. This decision is significant as it not only addresses customer concerns over pricing but also reinforces Microsoft's commitment to customer satisfaction. By offering refunds, Microsoft is taking a proactive step to maintain trust and loyalty among its users, especially in a competitive market where customer experience is paramount.
— via World Pulse Now AI Editorial System







