Cognizant Rolls Out Platform to Reduce IT Downtime and Manual Work
PositiveArtificial Intelligence

- Cognizant has launched a new platform aimed at reducing IT downtime and minimizing manual work, marking a significant step towards achieving 'Agentic IT Operations' through the integration of AI agents and automation. This initiative is designed to enhance operational efficiency and resilience for enterprises.
- The introduction of this platform is crucial for Cognizant as it aligns with the growing demand for innovative IT solutions that leverage artificial intelligence to streamline processes and improve service delivery, ultimately positioning the company as a leader in the IT services sector.
- This development reflects a broader trend within the IT industry, where companies are increasingly adopting AI-powered solutions to enhance service management and operational capabilities. The shift towards automation and AI is not only seen in Cognizant's efforts but is also echoed by other major players in the market, indicating a collective move towards more efficient and resilient IT operations.
— via World Pulse Now AI Editorial System







