$50 billion fintech CEO says stop selling AI. Customers don’t care and ‘just want their problem solved’

FortuneTuesday, October 21, 2025 at 10:57:52 AM
$50 billion fintech CEO says stop selling AI. Customers don’t care and ‘just want their problem solved’
The CEO of a leading digital bank has made a bold statement urging the fintech industry to stop focusing on selling artificial intelligence as a key feature. Instead, he emphasizes that customers are primarily interested in solutions to their problems rather than the technology itself. This perspective highlights a shift in priorities within the fintech sector, suggesting that understanding customer needs should take precedence over showcasing advanced technologies.
— Curated by the World Pulse Now AI Editorial System

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