Two million energy customers are due £240m from old accounts, says Ofgem

The GuardianFriday, October 31, 2025 at 5:00:18 AM
Two million energy customers are due £240m from old accounts, says Ofgem
Ofgem has revealed that nearly 2 million energy customers may be entitled to a share of £240 million from old accounts that were closed while still in credit. This is significant because it encourages individuals who have moved recently to check if they are owed money, potentially providing financial relief to many households. With around 1.9 million accounts closed in the last five years, this unclaimed credit could make a real difference for those eligible.
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