Salesforce revamps Agentforce to try to pull customers across the gap between AI capabilities and AI adoption

FortuneTuesday, October 21, 2025 at 7:15:44 PM
Salesforce revamps Agentforce to try to pull customers across the gap between AI capabilities and AI adoption
Salesforce is making significant strides in bridging the gap between AI capabilities and adoption with its revamped Agentforce. CEO Marc Benioff emphasizes the importance of guiding enterprises in effectively building AI agents, which is crucial as businesses increasingly seek to leverage AI for enhanced efficiency and innovation. This initiative not only showcases Salesforce's commitment to supporting its customers but also highlights the growing recognition of AI's potential in transforming business operations.
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