Vodafone admits 'major outage' as more than 130,000 report problems

BBC NewsMonday, October 13, 2025 at 3:16:38 PM
Vodafone admits 'major outage' as more than 130,000 report problems
Vodafone has acknowledged a significant outage affecting over 130,000 customers in the UK, raising concerns about the reliability of its services. With more than 18 million customers, including nearly 700,000 home broadband users, this incident highlights the challenges the company faces in maintaining service quality. Such disruptions can lead to customer dissatisfaction and potential loss of business, making it crucial for Vodafone to address these issues promptly.
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