How cloud-based technology is helping contact centers cut carbon emissions
PositiveTechnology

- Cloud
- The adoption of cloud solutions helps contact centers streamline operations, reduce energy consumption, and meet regulatory standards, ultimately benefiting their corporate image and customer trust.
- As the industry evolves, the integration of AI and renewable energy in data centers highlights a broader trend towards sustainable practices, even as challenges like AI voice fraud pose risks to security and customer relations.
— via World Pulse Now AI Editorial System







