Will AI mean the end of the road for my customer service career?
PositiveTechnology

As AI continues to reshape industries, many are wondering about the future of customer service careers. This article explores how frontline agents can adapt and thrive by embracing upskilling opportunities. By learning new technologies and enhancing their skill sets, customer service professionals can ensure their relevance in an AI-driven world, turning potential challenges into exciting career advancements.
— Curated by the World Pulse Now AI Editorial System