AI is dominating UK businesses, but isn't yet driving customer value

TechRadarMonday, October 13, 2025 at 1:30:00 PM
NeutralTechnology
AI is dominating UK businesses, but isn't yet driving customer value
AI is increasingly becoming a focal point for UK businesses, yet there's a noticeable gap between the ambitious goals set for AI and the actual value it delivers to customers. This disconnect highlights the challenges companies face in effectively integrating AI into their operations, raising questions about how to bridge this gap and truly harness the potential of AI for enhancing customer experiences.
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