In 2 years, half of all service calls will be resolved by AI - survey

ZDNetTuesday, September 16, 2025 at 2:00:26 AM
PositiveTechnology
A recent survey reveals that within two years, half of all service calls will be handled by AI. Service professionals believe AI is transforming the industry by enhancing efficiency and reducing costs.
Editor’s Note: This shift towards AI in the service industry is significant as it promises to streamline operations and improve customer experiences. Understanding this trend can help businesses adapt and thrive in a rapidly changing landscape.
— Curated by the World Pulse Now AI Editorial System

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