The government’s promised triple zero ‘custodian’ not yet staffed more than a year after previous Optus outage

The GuardianMonday, September 22, 2025 at 6:24:57 AM
The government’s promised triple zero ‘custodian’ not yet staffed more than a year after previous Optus outage
The Australian government's failure to staff an independent manager for the triple-zero emergency system over a year after the Optus outage has raised concerns among consumer advocacy groups and the Greens. This delay is particularly troubling as it follows a review that highlighted the need for such a position to prevent future emergencies, especially after last week's outage was linked to multiple deaths. Communications Minister Anika Wells has expressed a desire to expedite this process, but critics argue that immediate action is necessary to ensure public safety.
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