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Royal Mail fined £21m by Ofcom for missing delivery targets

The Guardian•Wednesday, October 15, 2025 at 10:38:10 AM
NegativeWorld Affairs
Royal Mail fined £21m by Ofcom for missing delivery targets
Royal Mail has been hit with a hefty £21 million fine by Ofcom after failing to meet its delivery targets for first- and second-class mail. This has resulted in millions of important letters arriving late, raising concerns about the reliability of postal services in the UK. The regulator's findings highlight persistent failures in the delivery system, which could impact customer trust and the overall efficiency of mail services. This situation is significant as it underscores the challenges faced by traditional postal services in maintaining standards amidst growing competition and changing consumer expectations.
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